Standard/Enhanced Email Configuration
DNS Configuration for Standard & Enhanced Email Accounts
Configuring of DNS is required to run standard and enhanced email.
Autodiscover/Autoconfig Records
It is highly recommended that you use the autodiscover and autoconfig A Records to configure your mail clients. This is not required for your Basic Email Services to work, however, it will simplify the setup procedure.
>> Autodiscover & Autoconfig Setup Instructions
DNS Customizer
Here you can enter your current URL so that all of the records below can be copied and pasted.
Enter your URL
MX Record
You should remove all other MX records and then add the following:
| Host Name | MX Record | Preference |
|---|---|---|
| yourdomain.com | mx.emailarray.com | 5 |
| yourdomain.com | mx2.emailarray.com | 10 |
Note:
It is not recommended to create CNAME records within your domain that point to MX records and using those CNAME as your MX records.
CNAME Records
The CNAME record creates the redirects necessary for your email server to connect throught your domain name. Only the Webmail Record is necessary but you many add all record if required.
Webmail Record (CNAME)
This record allows for simple access to our browser based webmail features.
| CNAME Record | Forwards To |
|---|---|
| webmail.yourdomain.com | webredirect.emailarray.com |
Optional Mail Server Records
These CNAME records are optional and can be used to brand your mail server.
| CNAME Record | Forwards To |
|---|---|
| smtp.yourdomain.com | smtp.emailarray.com |
| imap.yourdomain.com | imap.emailarray.com |
| pop.yourdomain.com | pop.emailarray.com |
TEXT Records
The test record below is required for your domain security. It prevents emails to be send from servers not in the supplied list.
Standard SPF Record
SPF record is a TXT record that specifies a list of authorized hosts that can send e-mails on behalf of a domain.
You must use the following SPF record.
| TXT Record | Contents |
|---|---|
| @ or yourdomain.com | v=spf1 include:emailarray.com -all |
Multiple Servers - SPF Record
It is also recommended that you add your data center location to this record if you will be sending emails from your web applications
| TXT Record | Contents |
|---|---|
| @ or yourdomain.com | v=spf1 include:emailarray.com include:alpha.fullsailsystems.com -all |
Manual Email Client Configuration
The standard server configuration is listed below. If you have opt'ed to use "Optional Mail Server Records" replace these server records with the records you have created.
INBOUND
IMAP Service
| Server | Encryption | Ports |
|---|---|---|
| imap.emailarray.com (or) yourdomain.com | NONE | 143 |
| imap.emailarray.com (or) yourdomain.com | TLS | 143 |
| imap.emailarray.com (or) yourdomain.com | SSL | 993 |
POP3 Service
| Server | Encryption | Ports |
|---|---|---|
| pop3.emailarray.com (or) yourdomain.com | NONE | 110 |
| pop3.emailarray.com (or) yourdomain.com | TLS | 110 |
| pop3.emailarray.com (or) yourdomain.com | SSL | 995 |
OUTBOUND
SMTP Service
| Server | Encryption | Ports |
|---|---|---|
| smtp.emailarray.com (or) yourdomain.com | NONE | 25, 26, 587 |
| smtp.emailarray.com (or) yourdomain.com | TLS | 25, 26, 587 |
| smtp.emailarray.com (or) yourdomain.com | SSL | 465 |
Important Note: You must enable SMTP Authentication in your e-mail client in order to send e-mails out